Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
At adderleyhead.co.nz, we're committed to promoting responsible gaming. Online pokies and casino games should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. The house always has a mathematical advantage, and the outcome of every game is determined by chance.
Please gamble within your means and only with money you can afford to lose.
Age Verification
In New Zealand, you must be 18 years of age or older to participate in gambling activities. We take age verification seriously and require all players to confirm they meet the legal age requirement before accessing LeoVegas and other gaming platforms.
If you are under 18, please do not engage in gambling. Gambling at a young age can lead to serious harm and addiction.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, problem gambling may be developing:
- Spending more time or money on gambling than intended
- Repeatedly trying to cut back or stop gambling without success
- Chasing losses by gambling more to recover money lost
- Lying to friends, family, or others about gambling activities
- Gambling to escape negative emotions or stress
- Neglecting work, study, relationships, or hobbies due to gambling
- Borrowing money or using credit to gamble
- Experiencing anxiety, guilt, or shame related to gambling
- Feeling irritable when unable to gamble
- Using gambling as a way to solve financial problems
If you've ticked any of these boxes, it's time to seek support.
Self-Help Tools & Responsible Gaming Features
LeoVegas and responsible gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a limit on the amount of money you're willing to lose
- Reality Checks: Receive pop-up reminders during gaming sessions about time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling accounts
- Session Time Limits: Set automatic reminders to take breaks
- Account Statements: Review detailed records of your gambling activity
Use these tools proactively to maintain healthy gambling habits.
Support Organizations & Helplines
If you need help, support is available. Here are key resources:
New Zealand
- Problem Gambling Foundation (NZ): Free counselling and support services. Phone: 0800 664 262 (free call) | Website: www.pgf.nz
- Gambling Helpline (NZ): Free, confidential support. Phone: 0800 654 655 | Text: 8681
International Resources
- UK – GamCare: Free support and counselling. www.gamcare.org.uk
- UK – GamStop: National self-exclusion register. www.gamstop.co.uk
- Australia – Gambling Help Online: Confidential support and referrals. www.gamblinghelponline.org.au
- Canada – Responsible Gambling Council: Resources and support. www.responsiblegambling.org
- USA – National Council on Problem Gambling: Help and referrals. www.ncpgambling.org | Helpline: 1-800-522-4700
All helplines are free, confidential, and staffed by trained professionals. Reaching out is a sign of strength, not weakness.
If You Need Help, Please Take Action
Problem gambling is a serious issue that can affect your mental health, finances, relationships, and wellbeing. Help is available, and recovery is possible.
If you or someone you know is struggling with gambling:
- Contact the Problem Gambling Foundation (NZ) on 0800 664 262 or visit www.pgf.nz
- Text 8681 to reach the Gambling Helpline
- Talk to a trusted friend, family member, or healthcare provider
- Use self-exclusion tools to take a break from gambling
You don't have to face this alone. Support is available right now.